Jan Lacy

612.202.2395

jclacy@centurylink.net

Professional Summary and Core Qualifications

I am a results oriented, highly motivated self-starter with excellent written and verbal communication, organizational, technical

and interpersonal skills. I work equally well in a project team environment or independently, managing a variety of tasks to

meet multiple deadlines. Additional strengths include: flexibility, diligence, independent judgment, initiative and commitment

to quality and team concepts. Experience includes:

Proposal Writer/Manager, Technical Writer

Project Manager, Project Coordinator

Executive Administrative Assistant for IS/IT and Publishing

Department Administrator, Office Manager

FULL MOON PARTNERSHIP – Scandia and Stillwater, Minnesota

2011 – Present

Project Manager/Project Coordinator and Office Manager

  · Create graphic redesign plan and manage renovation of properties’ spaces, relieving partners of all administrative work

  · Oversee negotiating prices, budgeting, scheduling, accounts payable and other aspects of the projects

  · Research, interview, select and hire quality sub-contractors where needed, and coordinate schedule, scope and budget

  · Research design aspects to ensure proper treatment of spaces including: selecting insulation, windows, roofing, electrical

placement, plumbing, lighting and fans, kitchen and bath fixtures, appliances, wood, paint, flooring, carpeting,

countertops…

  · Purchase tools, supplies and fixtures, including: plumbing, electrical, appliances, fans, paint, countertops, carpet…

KROLL ONTRACK, INC. - Eden Prairie, Minnesota

2007 – 2010

Proposal Writer, Proposal Manager – Legal Technologies, Business Development

  · Achieved 100% on-time RFP responses ranging from 10 pages to 500+ pages with deadlines as short as two hours

  · Managed, wrote, edited and reviewed RFP responses for electronic discovery, computer forensics and data recovery

  · Maintained up-to-date proposal documentation knowledge base, database and subject matter experts’ information

UNITEDHEALTH GROUP, OVATIONS - Minnetonka, Minnesota

2006 – 2007

RFP Proposal Coordinator for Ovations

  · Managed RFP documentation knowledge base and database, RFP review, editing and submission of RFP responses

  · With (my) first RFP submission, using (my) redesigned, graphic layout, UHG won exclusive rights from AARP to use

the AARP brand on UnitedHealth Care’s Medicare Advantage offerings (with some exclusions), and extended the

arrangements on their AARP-branded Medicare Supplement products, services and Medicare Part D offerings.

  · Achieved 100% on-time responses to RFPs

  · Produced GeoNetworks reports for sales and marketing account representatives throughout Ovations’ divisions

JOSTENS - Bloomington, Minnesota

2002 – 2006

IT/IS Project Office Manager, Department Administrator and Executive Assistant to CIO and VP (2003 – 2006)

  · Absorbed four department administration management personnel positions by implementing streamlined processes

  · Managed administrative responsibilities of CIO, vice president and executive staff

  · Managed weekly and monthly quality assurance, metrics reporting, quality control and process control

  · Solicited, organized and managed company seminars, business training, event planning, travel and other IS events

  · Managed: IS project office, weekly/monthly reports, vendor contracts, contractors’ time tracking and invoicing, vendor

receipts, licensing and software agreements, and hardware setup of contractors’ and employees’ offices

Administrative Assistant - Information Services (2002 – 2003)

  · Revamped and published weekly project management portfolio metrics reports submitted to executive and project teams

  · Provided project management reporting for weekly and monthly executive and board reports

  · Maintained Project Management Access Tools database, projects set-up, timelines, estimates, resources, time tracking

  · Designed, created and published Oracle Developer’s Handbook in collaboration with developers

  · Created, designed, managed, edited and published monthly IS departmental newsletter

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Jan Lacy

ADC (TELECOMMUNICATIONS) - Eden Prairie, Minnesota

612.202.2395

jclacy@centurylink.net

1998 – 2001

RFP Proposal Coordinator for Broadband Connectivity Group

  · Contributed to record $2B in sales in 2000 by composing commercial responses for other Fortune 500 companies

  · Achieved 100% on-time delivery and satisfaction of customers’ specifications for proposals

  · Revamped and maintained department’s policies and procedures manual

  · Collaborated with BCG proposal team to compile RFP response subject manager expert database

NATIONAL COMPUTER SYSTEMS, INC., - Minnetonka, MN (now Pearson - Bloomington, Minnesota)

  · Researched and compiled proposal response database for department

  · Developed and implemented special sales and marketing programs, Internet research and reports

  · Composed and designed marketing brochures, sell sheet copy and presentations

1995 – 1998

HROD (Human Resources and Organizational Development) Project Specialist (1996 – 1998)

  · Composed proposal responses in coordination with Fortune 500 company sales and marketing managers in Workforce

Development Group for custom and standard HROD psychological assessment products

Executive Assistant to VP/Publisher and Contracts Manager (1995 – 1996)

  · Supported all aspects of author acquisition, intellectual property rights licensing and permission request management

  · Organized meetings and calendars, schedule travel, improve task organization and overall productivity

  · Created graphs, slides, and visual aids for presentations, divisional meetings and events

LARSEN ENTERPRISES, INC. - Brooklyn Park, MN

Marketing Consultant, Desktop Publisher, Database Manager (freelance, part time)

  · Established and managed customer mailing database of more than 2,200 clients

  · Designed and distributed promotional materials, brochures and collateral to clients

  · Assisted with all marketing and promotional products at local seminars

Education

CALIFORNIA STATE UNIVERSITY EAST BAY - Hayward, California

Bachelor of Arts Human Development

NORMANDALE COMMUNITY COLLEGE - Bloomington, Minnesota

Associate of Arts English/Liberal Arts

Technical Skills/Certification/Training

Adobe: Acrobat, Dreamweaver,

Illustrator, InDesign, PageMaker,

Photoshop

Act – CRM

Business and Technical Writing

ISO Training

eProject

FileMaker Pro

Microsoft: Excel, Outlook, PowerPoint,

Project, SharePoint, Visio and Word

Leadership Development

Managing Business Processes

Omni-Pro

QuarkXPress

RFP Machine

Rapid Application Development

Web design, editing

1996-1998